Team GPS Integration
R
Robert McClure
TeamGPS tracks CSAT, NPS, and eNPS; we would like to be able to include these in dashboards or reports that are sent to our clients. Our business review reports included a CSAT review with that client for the period, we lost this when we moved to TeamGPS for this data.
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Steven B. Plumlee
I also agree with this. I am a bit surprised that it wasn't setup for importing when the integration was built with TeamGPS to import their data.
K
King Moya
Merged in a post:
[New Integration] Team GPS
C
Chad McDonald
What is kind of use case do you need for this integration?
Our CSAT data is in Team GPS and we would like to use that in Scorecards and Dashboards in MSPbots
Do you have the dataset API in your mind already?
Yes
This would be for CSAT data which I believe is the only entity available in Team GPS so far.
Do you have widgets design already?
Yes
We have a CSAT widget already on our dashboard called Do Great Work waiting to accept this data once available.
Do you have bot use case already?
No
Can you help to connect with the vendor to provide the help needed to do the development?
Yes
Where is the API documentation URL?
Will pay?
no, I will not pay