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Roadmap

Development Queue

Microsoft Intune Integration
Integrations
Scalepad
Integrations
Axcient
Integrations
Sentiment based on the full ticket conversation
Feature Requests
Feature Enhancement Request: Support for ConnectWise Asio Callback Integration
Feature Requests
Shareable Link Set To Expired
Feature Requests
Add feature to monitor the bots' trigger status
Feature Requests

In Development

Add "Schedule Status" Condition to Custom Priority Rules
Feature Requests
CIPP (CyberDrain Improved Partner Portal) Integration
Integrations
Remove from the queue instead of de-prioritizing for Autotask, Halo
Feature Requests
NT | +Add Custom Rules | Add data field 'Contract Category' in the conditions
Feature Requests

Complete

Hudu Integration
Integrations
ConnectSecure (CyberCNS) Integration
Integrations
N-Able Backup (Cove)
Integrations
Inforcer API
Integrations
Zoom Integration
Integrations
SuperOps Integration
Integrations
Slide Integration
Integrations
ThreatLocker
Integrations
Next Ticket , bot message ticket url
Feature Requests
Column Chart Axes number formatting and option to hide dimension group
Feature Requests
FR - BI - Dashboard | Prompt to Save dashboard before changing page/closing MSPBots tab
Feature Requests
Attendance app notifications
Feature Requests
Add a dynamic token of "Contact" for Sentiment Max
Feature Requests
Shift to an Auto-dispatching process
Feature Requests
BI - Widget | Stacked Column show total
Feature Requests
ospcservice|Fix the sentiment inaccuracy
Feature Requests
One Drive to support more date type
Feature Requests
REST API Block - Add Datto RMM under Integration
Feature Requests
Adding Company / account UDF fields for Next Ticket Rules
Feature Requests
Add "TOPLEVEL_NAME" on the NT filter for Halo
Feature Requests
Widget Builder | Borders on text HTML widget
Feature Requests
Next Ticket | Schedule Rule for Halo
Feature Requests
One Drive | UX Improvement
Feature Requests
Rotation Interval Adjustment
Feature Requests
Widget Filter (column) Improvement
Feature Requests
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