Zoom Integration
complete
Daisy Brown
Zoom Phone does have an API if that’s what is needed to make the connection.
Is is the Zoom Phone data we are seeking to bring into MSPbots for running metric. Is this now possible with the API? Please reopen ticket to discuss and set me as the owner.
Log In
y
yuki
updated the status to
complete
y
yuki
Zoom Integration is now available!
We're excited to announce that the Zoom integration is now live and available for all users.
What's included:
- Agent timecard tracking and performance monitoring
- Phone user directory management
- Voice call detail reporting
- Customer engagement tracking and analytics
Resources:
Knowledge Base: Zoom Integration Setup Guide
Datasets:
Zoom Agent Timecard
Zoom Phone User Directory
Zoom Voice Call Detail - Layered
Zoom Agent Performance Detail - Layered
Zoom Engagement Detail - Layered
Getting Started:
To enable this integration, navigate to Integrations → Zoom from the main menu and follow the setup guide in the Knowledge Base article above.
If you have any questions or need assistance, please don't hesitate to reach out to our support team.