Gary Harlam
Description:
We are encountering significant challenges due to the strict API rate limits enforced by ConnectWise Asio, which are negatively impacting our ability to synchronize data in real-time. This has led to customer dissatisfaction and operational inefficiencies.
To mitigate these issues and enhance service reliability, we propose exploring the possibility of adding
callback support
for ConnectWise Asio within our systems. Callback integration would help reduce the impact of rate limits and allow for more efficient and timely data synchronization.
Reference Documentation:
ConnectWise Asio APIs and Callbacks
Impact:
  • Improved real-time data synchronization.
  • Reduced dependency on API rate limits.
  • Enhanced customer satisfaction and service reliability.
Thank you for considering this request. Please let me know if additional details or discussions are needed.
Best regards,
Leo Yang
MSPbots Development Team
Created by Development Team
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