AI Ticket Triage App Feature | Auto-acknowledge Triaged tickets via email
Algenis Feliz
1.Auto-Trigger Email: Once AI Ticket Triage completes the Triage setting, the system should support automatically sending a predefined acknowledgment email to the requester
2.PSA Time Entry Write-back: This automated email must sync back to ConnectWise Manage and generate a Time Entry with an accurate timestamp.
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