Dear Daisy Brown

I’ve recreated the mockups using the old widget builder.

Mockup 1: Current ("as-is") behavior when the old widget builder encounters a no-data scenario

Mockup 2: Current ("as-is") behavior when the dashboard displays a widget with no data

Mockup 3: Proposed ("to-be") design for the old widget builder in a no-data scenario

Mockup 4: Proposed ("to-be") design for the dashboard when a widget encounters no data

The key difference between the "as-is" and "to-be" designs is that, in addition to displaying a "no data" message, the "to-be" design also renders the grid columns—providing better structure and context, rather than showing a completely blank space.

Dear Daisy，

To address the issue, our proposed solution is to render the grid columns even when the query returns no results.

Please review the mock-up below and let us know if it meets your requirements.

Best regards,