Extend the real-time bot to cover more fields for AutoTask
complete
Bryan Go
For the real-time bot's real-time data block, we would like to support all five AutoTask webhook APIs and all the fields included. AutoTask webhook API to be supported:
1) Ticket
2) TicketNote
3) InstalledProduct
4) Account
5) Contact
All the fields included in each API endpoint can be found in this documentation: https://support.mspbots.ai/hc/en-us/articles/10814508308879-Fields-Returned-by-Autotask-Webhook-API-Calls
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This post was marked as
complete
Released on Nov 17.
J
Joy Li
in development
J
Joy Li
This request has been scheduled in the upcoming sprint, with the estimated release date mid Nov.
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development queue
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product review