Next Ticket - Next Ticket Filter | Switch NT template for 6am-9am vs 9am-6pm
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Emma Mayberry
We want a Next Ticket filter that automatically applies to a specific technician during a fixed daily time window (6:00–9:00 AM PT) and then automatically reverts to that technician's default filter at 9:00 AM — on a recurring daily basis, with no manual action required.
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