Support client mapping for sites with identical names
product review
J
Joyce
We would like the Client Mapping interface to display all sites, even if they share the same name.
It would be great if it just appended the company name in the selection so "Daxtech - Remote Sites" as that would solve the issue.
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J
Joyce
Dear Cameron Harper,
Thanks for your patience.
We have found a technical solution for the duplicate site names, but I want to let you know that it requires significant work on your side.
Option 1: We create a new dataset (Site Name + Company Name) While this fixes the mapping logic, it has a major drawback:
- Manual Updates Required: Your current widgets are linked to the old dataset. You would need to manually update every single widget and slicer to the new dataset, otherwise they will not display any data.
- Maintenance: If new duplicate names appear in the future, you might need to redo the mappings again.
Option 2: You rename the sites in N-able (Recommended) Since this is the first time we’ve encountered this specific requirement, we suggest a simpler workaround:
Could you simply rename the duplicate sites in N-able to make them unique?
If you do this, you won't need to change any widgets or datasets. Everything will continue to work as it is.
We strongly recommend Option 2 to save you time and effort. Please let me know how you’d like to proceed.
Best regards,
Joyce
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product review